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Privacy policy

Privacy Policy

 

Effective Date: 10 th July 2025

1. Introduction

clicksandco.store (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website and services.

By accessing our website or placing an order, you agree to the terms of this Privacy
Policy.

2. Our Business Model (Wakalah Structure)

ClicksAndCo acts as your authorized purchasing agent, sourcing products from third-party suppliers on your behalf. We do not manufacture, stock, or own the items listed unless explicitly stated.
This structure means we only collect the data necessary to:
1. Facilitate orders with external suppliers
2. Process payments securely
3. Coordinate shipping and customer support

3. What Information We Collect

We may collect the following types of personal information:
a) Information You Provide
Name, email, phone number
Billing and shipping addresses
Payment information (processed securely via third-party gateways)
Order history and communications

b) Information Collected Automatically
IP address and browser type
Device data and referring URLs
Site usage (e.g. page visits, time on site) via cookies and tracking tools

4. How We Use Your Information

We use your information to:
1. Process and fulfil orders placed through our site
2. Provide customer service and communicate with you
3. Monitor and improve website functionality
4. Comply with legal obligations and prevent fraud
5. Send promotional emails (only with your consent)
6. We do not sell or rent your personal information to third parties.

5. Sharing of Information

We only share your data with:
1. Third-party suppliers for order fulfilment
2. Payment processors for secure transactions
3. Shipping companies for delivery coordination
4. Shopify and analytics providers for site operations
5. Legal authorities, when required by law

Each partner is contractually obligated to protect your data and use it only for agreed purposes.

6. Cookies & Tracking

We use cookies to improve your browsing experience. Cookies allow us to:
1. Save cart contents and login sessions
2. Analyse visitor behaviour
3. Customize marketing messages

You may adjust cookie preferences through your browser settings. Disabling cookies may limit certain site functions.

7. Data Security

We implement industry-standard encryption, secure hosting, and access controls to protect your data.

However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing login credentials.

8. Data Retention

We retain your data only as long as needed to:
1. Provide services
2. Fulfil legal and tax obligations
3. Resolve disputes and enforce our agreements

When no longer needed, your data will be securely deleted or anonymized.

9. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:
1. Access your personal data
2. Request corrections or deletion
3. Object to or restrict processing
4. Withdraw consent at any time
5. Request data portability

To exercise any of these rights, please email us at: admin@clicksandco.store

10. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we learn we have collected data from a child, we will delete it immediately.

11. International Users

Your data may be stored and processed in the UAE or other countries where our suppliers or service providers operate. We ensure all transfers comply with applicable data protection laws.

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted
on this page with the updated effective date.

13. Contact Us

For any questions about this Privacy Policy or our data practices, please contact:
Email: admin@clicksandco.store

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